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| 10/2000
– 10/2006 |
GE Money
(formerly Consumer
Finance). |
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| 10/2004
– 10/2006 |
IT Project Manager, Customer Solutions: |
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Accountable for delivery
of IT programs related
to Marketing. Worked
with the business teams
to shape business
requirements and provide
ongoing communication
through project
execution. Worked with
assigned IT resources to
complete activities to
Estimate, Plan, Design,
Build, Test, Enterprise
Test, and migrate
solutions into
production. |
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Spearheaded a virtual
credit product. The
product is a shadow
account that will fund
purchases on a per
transaction basis
without the use of
account numbers or
credit cards to
customers who shop on
the internet. Key
benefits - Simple
Application, Instant
Credit, Protects
sensitive personal
information, “Not a
Credit Card”, Custom
Promotions. |
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Implemented an
eApplication solution
that is easily scalable
to any of our client
offerings. Prior to this
platform build each
client would receive an
application solution
that was decentralized.
This meant a new build
each time we brought on
a new client and the
time and money needed
increased as a result.
Reduction in project
lifecycle from 3-months
to 1-month rollouts of
our online application
that result in $60k
savings for each client. |
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Established our Private
Label Credit Card client
base with various
product offerings.
Involved stretches of
effort to process map
and standardize the
billing/settlement
process. Reduced level
of effort from 200+ to
80+ person days during a
phase. In 2005,
marketing indicated
$95k+ added cross sell
revenue to GE. |
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| 1/2003
– 10/2004 |
Process Improvement Manager,
Six Sigma-Blackbelt: |
| Worked with GE IT resources to deliver projects focused on measuring, analyzing, improving, and controlling key processes that influenced customer satisfaction and productivity growth. Assisted with the implementation of Quality Initiatives across IT. Identified, mentored, provided effective communication, and lead multiple 6-sigma projects. Facilitated functional workouts and assisted in identification of Quality metrics. |
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Reduced cancelled project cost to $575k which is 50% less than in prior year. Identified the causes of cancelled projects. Calculated actual and opportunity costs resulting from cancelled projects. Determined “impact” as a result of cancelled projects. Developed a scoring matrix to aid in identifying “at risk” projects prior to initiation. |
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Mentored seven Greenbelt projects through the DMAIC lifecycle. Projects were carried out as "At the Customer For the Customer" for GE Consumer Finance – Americas, which resulted in savings of $79k or $156k in annualized savings. $375k cost avoidance was also achieved. All these costs savings were as a result of Mainframe productivity enhancements. |
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| 10/2004
– 10/2006 |
Project Analyst: |
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| Collected, consolidated and maintained data for system performance. Managed the reporting database and dashboard scorecards. Development of metrics reporting tools for performance trend analysis, executive management reports, and IT system enhancements. Participated in the development of web-based incident management tools and web-based metrics reporting. |
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Created a web based Digital Cockpit for real-time reporting of IT Operations and Process/BPMS metrics that eliminated the need for Consultants, reducing the cost to produce monthly dashboards and improving the performance of IT services by having real time monitoring. |
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Created a PPM tool to improve project delivery, which provided the foundation to the Enterprise Project Management tool and the monitoring of wing-to-wing project tasks that led to a reduction in project delivery span from 600 to 200 days. |
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| 5/1997
– 10/2000 |
Keane, Inc. |
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| Senior Consultant: |
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| Coordinated activities of teams, as well as deliverables to clients. Responsible for the full cycle of development including detailed business analysis, written specifications, user interface design, testing, training and implementation. Maintained project status, plans, updated schedules, identified issues, conflicts, and factors that impact project success. Maintained adherence to development standards and controls. Ensured technical acceptability of the final system. |
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LISTING OF CLIENTS |
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FleetBoston Financial Corporation |
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Goldman Sachs Group, Inc. |
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MoneyGram Payment Systems |
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Pfizer Central Research |
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The Thomson Corporation |
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What do my peers say...
“I was particularly impressed by George's ability to complete all of his work on time, even when he was multi-tasking on multiple major projects in parallel. Frequently, he even completed his assignments ahead of time. George developed his own personal style of working with offshore resources that quickly became the preferred choice of a number of “Speed to Market” projects. This gave him the opportunity to demonstrate his excellent team leadership and project management skills.” April 19, 2007
Arek Rutkowski, Sr. Project Manager, GE
worked with George at GE Money (formerly Consumer Finance)
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“George exhibits excellent professionalism with organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. As a fellow Project Manager I am deeply impressed by George and recommend him unconditionally.” December 19, 2006
Jennifer Hamilton, Process/Project Manager, GE Money
worked with George at GE Money (formerly Consumer Finance)
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“George was a rigorous and disciplined Blackbelt that used data and statistical analysis to measure and improve operational performance by identifying and eliminating "defects" in GE IT processes. Drove projects, which resulted in real savings of $59k and $156k in annualized savings and $360k cost avoidance through mainframe productivity enhancements to drive costs down to the business. It was a real honor to mentor George in accomplishing his Six Sigma Blackbelt certificate. I enthusiastically recommend him. Kind Regards! Ambrose E Young,” November 28, 2006
Ambrose Young, Six Sigma Process Improvement Manager, Uniprise, a UnitedHealth Group company
worked with George at GE Money (formerly Consumer Finance)
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“George is a very balanced consultant. He has great technical skills that are complimented by knowledgeable business skills. George is a results oriented professional and a team player. He is a great resource on any team and has what it takes to succeed. It was a pleasure working with him.” November 16, 2006
Richard Korab, PMP, Consultant, Keane
worked directly with George at Keane, Inc.
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